Total Quality Management

“Quality is remembered long after the price is forgotten”

Total Quality Management (TQM) consists of organization-wide efforts to install and make permanent a climate in which an organization continuously improves its ability to deliver high-quality products and services to customers.
Alexander James Trotman Quote

Where are you in the Quality Journey?


Doing the maths – Where are you ?

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7 QC Tools

7 QC Tools Seminar 1

Advance Tools

1). Sampling Plan
2). FMEA
3). MSA
4). 8D
5). APQP
6). PPAP

TQM is primarily aimed to improve the quality of the product, higher customer satisfaction and better working environment for the employees. The most dramatic impact of TQM is on reduction of quality costs which directly effect the profitability.